Covid-19 information and cancellation policy: A message from Maria & Jim
ATLANTIC SEA KAYAKING IS REOPENING
In accordance with Government guidelines, we begin a phased reopening of our business on 14th May.
In the interest of public safety, and in line with Government Policy, we are unable to allow people to kayak with us who have traveled into Ireland and are within the two weeks restricted movement phase asked of them. We sincerely hope this is understandable.
https://www2.hse.ie/conditions/coronavirus/travel.html
IF YOU WANT TO BOOK A TRIP WITH US..
- You can make a confirmed booking online.
- Through the office by email or phone. Your trip can be confirmed by credit card closer to the date.
IF YOU HAVE BOOKED A TRIP WITH US AND NEED TO ALTER IT…
Please consider re-booking your trip at a later date this year instead of cancelling it, and thus allow us to carry your deposit forward to that future trip. Your doing so would in turn allow us to support our guides and local businesses. You can do this simply by contacting the office by email or phone. If you want to name a new date, you can check dates on our calendar. Our 2021 calendar is available online and has availability right up to the end of December.
With regard to cancellations, below are three options open to you:
- We can reschedule your trip at any time that suits you in the future, even next year. (Just quote the original reference.) You can reschedule without naming any future date now or make a provisional booking which can be confirmed at a later date.
- We can immediately issue you an email voucher with no expiry date, which can be used by you or somebody else. (they make great presents)
- We can process a refund on your booking.
COVID-19 PROCEDURES:
- If you or anyone you have been in contact with are sick, please contact us to reschedule.
- On arrival, our guests are met by staff (wearing masks and gloves) who will guide them through all Covid-19 procedures.
- We have a sanitizing station for hand-washing at the beginning and end of our trip .
- All of our gear and equipment is washed and disinfected before each trip.
- We will maintain a paddle distance (2 metres) between each other at all times.
- You will only be in a double kayak with someone you have travelled with.
- During the trip we will maintain paddle distance between boats.
- Our trips take place in open outdoor spaces with room to maintain social distancing.
Reconnecting with nature and with each other is all the more important and pleasurable as we emerge this time.
With best wishes,
Maria and Jim Kennedy and the A.S.K. Team
