Covid-19 procedures for reopening: A message from Maria & Jim

PHASED REOPENING OF ATLANTIC SEA KAYAKING

8th June - 28th June (Phase 2)

From 8th June until the 28th June our Moonlight / Starlight Kayaking trips will be available on a daily basis  both on Lough Hyne and at Reen Pier, Union Hall. 

We will be open for daytime kayaking trips on weekends (Saturdays and Sundays) and sit on top kayaks and paddle board rentals will also be available on weekends.

Our numbers will be limited to 4 people in a group per instructor with a maximum of 2 groups (8 people) out on the water at one time. These trips are available to anyone within a 20km radius.

29th June - 19th July

Our Moonlight / Starlight Kayaking trips will be available on a daily basis  both on Lough Hyne and at Reen Pier, Union Hall. 

We plan to open our daytime kayaking and rentals on a daily basis from 29th June on for anyone within a 20km radius. 

From 20th July onwards (Phase 3)

We plan to be fully open on a daily basis to the general public.

Our first priority as always, is the health and safety of our guests and staff. We have comprehensive procedures in place for Covid-19 and will have an information video about this on our website next week.

IF YOU WANT TO BOOK A TRIP WITH US…..

• You can make an initial provisional booking for your desired trip and date by email or phone. Your trip can be confirmed by credit card closer to the date. 
• You can make a confirmed  booking online or through the office. 

IF YOU HAVE BOOKED A TRIP WITH US AND NEED TO ALTER IT…

Please consider re-booking your trip at a later date this year instead of cancelling it, and thus allow us to carry your deposit forward to that future trip. Your doing so would in turn allow us to support our guides and local businesses. You can do this simply by contacting the office by email or phone. If you want to name a new date, you can check dates on our calendar. Our 2020 calendar is available online and has availability right up to the end of December. Our 2021 calendar is also available online for bookings.

With regard to cancellations, below are three options open to you:

1. We can reschedule your trip at any time that suits you in the future, even next year. (Just quote the original reference.) You can reschedule without naming any future date now or make a provisional booking which can be confirmed at a later date.
2. We can immediately issue you an email voucher with no expiry date, which can be used by you or somebody else. (they make great presents)
3. We can organise a refund on your booking, and this will be processed on the date of your trip with us.

COVID-19 PROCEDURES WHEN WE REOPEN:

• If you or anyone you have been in contact with are sick, please contact us to reschedule. 
• On arrival, our guests are met by staff (wearing masks and gloves) who will guide them through all Covid-19 procedures. 
• We have a sanitizing station for hand-washing at the beginning and end of our trip . 
• All of our gear and equipment is washed and disinfected before each trip.
• We will maintain a paddle distance (2 metres) between each other at all times.
• You will only be in a double kayak with someone you have travelled with. 
• During the trip we will maintain paddle distance between boats.
• Our trips take place in open outdoor spaces with room to maintain social distancing.

We will provide updates on when we will be open and able to take you out on the water for some much needed respite. We are available online or on the phone if you need to contact us about a pre booked trip. 

We hope that you are all well, stay safe and that your spirits are strong in the face of the health threat and global uncertainty which the Covid-19 pandemic has caused all around the world.

Reconnecting with nature and with each other will be all the more important and pleasurable when we emerge from this period.

With best wishes,

Maria and Jim Kennedy and the A.S.K. Team